Refund policy

Return and Refund Policy

60-Night Satisfaction Guarantee

If your eyes don't feel the difference, email us within 60 nights of delivery and we will refund you in full. No return form. No questions.

Use the mask as directed during those 60 nights. The guarantee exists so you can give it a real try, not so you can return it unopened.

How to request a refund

Email hello@easeblink.com or call +1 (800) 352-8610 with your order number. Our team will confirm your refund within one business day. Refunds are issued to your original payment method and typically appear within 5 to 7 business days.

Damaged or defective items

If your order arrives damaged or the mask stops working as described, contact us immediately with your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you. Return shipping is covered by us in these cases.

3-Year Warranty

Every EaseBlink Thermal Clearing Mask is covered by a 3-year warranty against manufacturing defects. If your mask develops a defect in normal use within 3 years of purchase, contact us and we will repair or replace it free of charge. The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

Exchanges

Exchanges are subject to product availability. If the item you want is out of stock, we will issue a refund instead.

Non-returnable items

Gift cards and clearance items are non-returnable. This will be noted on the relevant product page.

Contact us

Email: hello@easeblink.com
Phone: +1 (800) 352-8610
Address: 2405 Essington Rd, Suite B596, Joliet, IL 60435